Technical Service Representative

Company Name:
Universal Protection Services
With over 25 years of experience, Universal Protection Security Systems is one of the fastest growing security integrators in the country. We provide commercial high-rise office environments with the highest quality of systems design and installation, coupled with 24/hour monitoring, database management and unmatched customer service.
We are seeking a Technical Service Representative for our thriving branch. The Technical Service Representative will work closely with the Customer Service Manager, Account Managers, Service Coordinators, and Operations Coordinators in making decision about UPS Security Systems' field operations and installation of new systems. Additional responsibilities of the Technical Service Representative include, but are not limited to:
Installation of Access Control, CCTV, Alarm, Fire, and Parking systems
Communication with customer during the installation process and status of the job, schedule changes, delays, RFI's, systems testing
Attends construction meetings
Ensures assigned installations are completed on-time and within budget
Maintains and submits accurate paperwork and documentation
Installing conduit, coring, or trenching
Installing/pulling cable and wire
Mounting panels, field devices, computers, power supplies
Programming, set-up, testing systems
Testing and inspections
Applicants for the Technical Service Represenative position will meet the following requirements:
3-5 years of CCTV, Alarm, Fire and Access Control installation experience
Understand relay logic and basic AC/DC principals
Comfortable using hand and power tools, including a multi-meter.
Possess the skillsets to perform PC software installation and troubleshooting.
Possess the skillsets to perform basic troubleshooting on computer network equipment
Excellent written and verbal communication skills
Deadline driven
Detail oriented
Clean driving record
Universal Protection Security Systems is an Equal Opportunity Employer committed to hiring a diverse workforce.
Division: Universal Protection Security Systems

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